COLOR • We have tried to reproduce all images and colors on our site as accurately as possible; however due to the variance in colors from screen to screen, the color on the printed product you receive may vary ever so slightly.

SHIPPING | DELIVERY • Upon submission of your order, we are hard at work to begin the production process. Printed items/products are shipped via USPS First-Class or Priority Mail and tracking information is provided upon shipment. From the date of order to arrival on your doorstep, we estimate 7-10 business days. Should you need your order sooner we offer USPS Priority Mail Express for an additional fee.

RETURNS | EXCHANGES • All orders are non-refundable unless there was a production error on our part. We are unable to control the handling process by USPS once an item leaves our shop; however we are more than happy to assist you in filing a claim with the postal service and ordering a replacement. Unfortunately we are unable to absorb or refund any shipping costs.

HOURS OF OPERATION • Monday-Thursday 9:00am – 3:00pm EST

PRIVACY | SECURITY • Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: The privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies found on those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact Nicolle at nicolle@libbylanepress.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.